Error: "There are insufficient licenses" when adding a Managed Computer

New Boundary Support
Prism Suite

Error: “There are insufficient licenses” when adding a Managed computer


The information in this article applies to Prism Deploy and Prism Asset Manager versions 7.0, 7.0.1 and 7.0.2.


Problem: When you add a computer to your Channel, you may receive the error message "There are insufficient licenses. Please contact New Boundary Technologies."


Explanation: This is a known issue that will be addressed in a maintenance release. It is caused by having an unequal number of Prism Deploy vs. Prism Asset Manager licenses installed. The computer you are trying to add will still receive a license for whatever product has an available license.

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