2)    Browse to the ClientInstallFiles folder located here by default: C:\Program Files\New Boundary\ClientInstallFiles\

3)    Replace the ClientInstallTemp.EXE with the extracted file version of the ClientInstallTemp.exe.

Once the file has been replaced, you will need to reinstall the client on the affected machines so that they update to the new Client files that are no longer problematic.

3)     Upgrade the existing Client computers in the Channel by doing one of the following:

a) Subscription file:

· Select Computers | Create Subscription File.

· Select the Install or Update the Client option.

· Save the new subscription executable in a shared location that is available to the target computers.

· Create a Command Task to run the new subscription file. After the Task is created, right-click on it and choose Properties. On the Command tab, uncheck “wait for completion.” On the Execution tab, configure the Task to run attended and as the current user. A subscription file Command Task should always be configured to run as the current user. (This is the default setting for a Task.)

b) Direct Installation: The Direct method upgrades the client files on the target computers and updates their communication settings based on the Client Settings chosen in Step 2. A reboot must occur before the installation is complete.

· Right-click on one or more computers in the Managed view.

· Select Reinstall Client.

· Complete the steps in the Direct Client Installation dialog box.