Upgrading to Prism Suite 10
Upgrading the Console and Server
If you plan to upgrade your existing installation of Prism Suite on the same system where Prism is currently installed, follow the steps below. Version 10 supports upgrading from version 8 or version 9. If you running pre-8 version of Prism and would like to upgrade to version 10, please contact New Boundary Technical Support (support@newboundary.com) for assistance.
1. IMPORTANT: a) Check the System Requirements for Version 10 in the Related Articles section below. b) Make a backup copy of your existing Prism SQL database files before upgrading. Refer to the Database Backup article link in the Related Articles section below.
2. Run the Prism Suite 10 installation expert on the server hosting the Prism Server.
3. Run the Prism Suite 10 installation on any computers running the Prism Console. All Prism components that are currently installed will be upgraded. A reboot should not be required.
Upgrading the Client on Target Computers
The Prism Client on each target computer needs to be upgraded to version 10 in order to take advantage of new functionality such as tracking License Usage or acting as a Network Discovery scan agent. However, earlier versions of the Client will continue to communicate with the upgraded Channel as long as the Channel resides on the same Prism server as before. Follow the steps below to upgrade the Clients after upgrading the Channel Server and Prism Console to version 10.
Important: If the existing target computers have customizations in their Prism Rules.INI file that must be preserved (not a common occurrence), follow the instructions in the Rules.INI article in the Related Articles section before proceeding with upgrading the Clients.
1) Open the Prism Console.
2) Configure the Client settings by selecting File | Client Settings. These settings are used as the default values when installing the Client directly from the Console, or when generating a subscription file for installing the Client.
3) Upgrade the existing Client computers in the Channel by doing one of the following:
a) Subscription file:
· Select Computers | Create Subscription File.
· Select the Install or Update the Client option.
· To configure whether or not to display the client icon in the Windows system tray, click the Settings button. If you want to display the icon, check the box that says “Display icon in the client’s system tray.” The icon is hidden by default.
· Save the new subscription executable in a shared location that is available to the target computers.
· Create a Command Task to run the new subscription file. After the Task is created, right-click on it and choose Properties. On the Command tab, uncheck “wait for completion.” On the Execution tab, configure the Task to run attended and as the current user. A subscription file Command Task should always be configured to run as the current user. (This is the default setting for a Task.)
· Test the Task on one or two computers, and then assign it to all of the target computers in the Channel. When the subscription file runs, the version 10 Client is installed and the subscription information is updated on the Client computers. No reboot is necessary.
b) Direct Installation: The Direct method upgrades the client files on the target computers and updates their communication settings based on the Client Settings chosen in Step 2. A reboot must occur before the installation is complete.
· Right-click on one or more computers in the Managed view.
· Select Reinstall Client.
· To configure whether or not to display the client icon in the Windows system tray, click the Settings button. If you want to display the icon, check the box that says “Display icon in the client’s system tray.” The icon is hidden by default.
· Complete the steps in the Direct Client Installation dialog box.