Home : Prism Patch Manager 6.4 SP2a (Server)
Q10992 - FIX: Prism Patch Manager 6.4 SP2a (Server)

Prism Patch Manager 6.4 SP2a (Server)

Prism Patch Manager (PPM)  6.4 SP2a can either be installed as an upgrade to an existing installation or as a new installation.  

Important: New Boundary Technologies strongly recommends that you identify a dedicated server for PPM 6.4 that doesn’t run other mission-critical applications.

·         Server RequirementsPPM 6.4 can only be installed on Windows 2003 Server SP2 32-bit or Windows 2003 Server R2 SP2 32-bit.  IIS with ASP.net must be installed prior to installing PPM 6.4.  No trace of previous SQL installations can exist on the server where PPM will be installed, otherwise the installation will fail.  PPM 6.4 installs its own instance of SQL Express 2005 SP2. Please refer to the Related Articles section at the bottom of this article for full system requirements.

·         Known IssueUninstalling PPM 6.4 also uninstalls SQL Express 2005, which deletes all database stores that are part of SQL Express 2005, whether or not they are related to PPM 6.4.  Therefore, if you install any third party applications after installing PPM 6.4 that create databases within SQL Express 2005, and then you uninstall PPM 6.4, all databases will be deleted. That's why we strongly recommend that you choose a dedicated server for PPM.  If that isn’t possible, it is critical that you set up a regular database backup routine for all application databases on the PPM 6.4 server.

Installing prerequisite Microsoft Patch
Prior to installing or upgrading PPM 6.4 SP2a,  you must install a Microsoft patch that allows Windows Installer (.msi) files larger then 500MB to be installed.  The PPM 6.4 SP2a installer file  is 526MB in size, so this patch is a prerequisite.  It can be downloaded from the link in the Related External Links section at the end of this article.
The patch requires a reboot; after the reboot, you can run the installation of PPM 6.4 SP2a.

Installing PPM 6.4 SP2a

If you're upgrading an existing installation, you can download the setup directly from the link in the Related External Links section at the end of this article. Alternately, you can download it through your PPM Console. This process may take longer than downloading directly from NBT. Run the installer file called New_Boundary_Prism_Patch_Manager_6.4_Service_Pack_2a.msi.  The installation wizard will lead you through the steps to upgrade your existing installation. If you are installing on a clean machine, check the Related External Links section at the bottom of this article for the PPM Server Installation Guide.

Updating SQL Express 2005 after installation
After installing PPM 6.4 SP2a, we recommend that you upgrade to SQL Express 2005 SP3. This will ensure you get optimal performance from the enhancements added to PPM 6.4 SP2a.  Download SQL Express 2005 SP3 from the Related External Links section at the bottom of this article
.

Follow the screenshots below to properly install SQL Express 2005 SP3 to your PPM 6.4 SP2a server.

-First, run the setup for SQL Express 2005 SP3 and click the next button until you get to the Registration Information page.

-You MUST uncheck the checkbox for “Hide advanced configuration options”.

-Click the next button.

-On the “Feature Selection” screen click the next button , and don’t change any of features being installed.

-On the “Instance Name” page make sure you select the radio button for the “Default Instance” then click Next.

-On the “Existing components” dialog make sure you have selected the checkbox “SQL Server Database Services 9.2.3042.00”, then Next. See the screen shot below.

-On the next screen “Upgrade Logon Information” please leave the radio button selected for “Windows Authentication Mode”.

-On the Screen “Configure Options” please leave the checkbox “Enable User Instances” checked.

-On the screen “Error and Usage Report Settings” leave those checkboxes unchecked.

-On the last screen for SQL Express 2005 SP3, click the “Install” button.  SQL Express 2005 SP3 will now upgrade SQL Express 2005 to SP3.

Install Prism Patch Manager Update 2 for Service Pack 2
From the New Boundary Website download the following file to your Prism Patch Manager Server.  http://downloads.newboundary.com/ppm/New_Boundary_Prism_Patch_Manager_6.4_SP2_Update_2.zip
And run this install on your Prism Patch Manager Server

-Reboot your PPM 6.4 SP2a server.  After the reboot, you can log in and start using Prism Patch Manager 6.4 SP2a.

Related Articles
Q10762 - INFO: Prism Patch Manager Server 6.4 System Requirements

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Related External Links
PPM 6.4 SP2a download
Patch for Large Windows Installer Files
SQL 2005 Express SP3
Prism Patch Manager 6.4 Server Installation Guide
Prism Patch Manger Update 2 for Service Pack 2
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Created on 6/15/2009.
Last Modified on 10/29/2009.
Last Modified by New Boundary Support.
Article has been viewed 945 times.
Rated 10 out of 10 based on 2 votes.
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