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Posted 1/3/2008 9:25:19 AM
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Is there any way to use Prism to find a computer name by providing the Serial number?

For example you can make a WMI Query with a VBScript to find the Serial number of a computer if you have the computer name -- using objWMIservice.ExecQuery("Select * from Win32_BIOS",,48)

Can Prism do the other way around with a configuration group?

Thanks,
Lou
Post #1617
Posted 1/3/2008 10:34:50 AM


Supreme Being

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Last Login: 9/3/2008 9:40:39 PM
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There isn't a way to manage computers via Prism without adding them to the Console. When a computer is being managed by Prism, it appears on the Console with its name (netbios or AD).



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support@newboundary.com

Post #1620
Posted 1/3/2008 1:46:10 PM
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I understand what you are saying, but let's say the computer is already managed and in the counsel with a name and everything. The problem if I am presented with a serial number or a Dell Service Tag let's say XXXXXX but the person doesn't know the name of that PC so we can find the location of the computer without the name. Can we query from the serial number if the name is in Prism we just don't which one it is?

Thanks,
Lou
Post #1623
Posted 1/4/2008 3:56:09 PM


Supreme Being

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Ok, now it is clearer what you were asking!

You can create and run a vb script that will write the results of a WMI query to a registry value (for example). You could then create a configuration group based on the registry value. Please refer to this forum posting for an example and a vbs attachment: http://www.nbtnet.newboundary.com/forum/Topic1561-22-1.aspx?Highlight=vb+script

In the case of the serial number that is returned from querying Win32_BIOS.SerialNumber, that information is gathered through Prism Asset Manager. If you use that component of our Prism Suite, you already have it. The Dell Service Tag is not built into Prism Asset Manager. However, we have a KB article that describes how set up custom WMI inventory configurations. Here's a link to that article: http://www.nbtnet.newboundary.com/supportkb/Article.aspx?id=10229

Hopefully these links will give you ways to do what you want to do.



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Post #1624
Posted 1/7/2008 8:46:20 AM
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Thank you for all your help!
Post #1625
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