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| | | Junior Member
 
Group: Forum Members
Last Login: 5/14/2008 10:48:40 AM
Posts: 11, Visits: 21 |
| Hi,
I've created packages for the Adobe CS3 Suite without any issue. The packages are deployed with no problem to the client, yet when they go to execute the program an error pops up saying there was a catastrophic failure wit the AMS licensing service. I entered the serial number while creating the package, so I'm not sure what the issue may be. Has anyone else had this kind of problem with Adobe packages? Alternatively, does anyone have any suggestions?
Thanks,
Dennis |
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Supreme Being
Group: Moderators
Last Login: 2/12/2011 11:11:06 PM
Posts: 742, Visits: 1,211 |
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| | | Forum Newbie
Group: Forum Members
Last Login: 9/25/2007 6:48:03 PM
Posts: 3, Visits: 5 |
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I packaged CS3 Design Premium using Prism Deploy 7.1, it deploys and runs fine BUT ONLY on a clean system.I can deploy office and other products afterwards ok but if I do it the other way around I get your error [catastrophic error with AMS licensing service].
I cannot even remove it and redeploy it to the same machine without that error. So bacially I use BDD 2007 to wipe the system and then deploy CS3 afterwards on a virgin install.
Really annoying to have to go through that procedure but I have yet to find a way around it.
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Supreme Being
Group: Moderators
Last Login: 2/12/2011 11:11:06 PM
Posts: 742, Visits: 1,211 |
| We recently ordered this version of CS3 for one of our employees. We'll do some package testing to see if we can figure out what's happening. Any new information will be posted here!
New Boundary Technologies Support
support@newboundary.com |
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Supreme Being
Group: Moderators
Last Login: 2/12/2011 11:11:06 PM
Posts: 742, Visits: 1,211 |
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Supreme Being
Group: Moderators
Last Login: 2/12/2011 11:11:06 PM
Posts: 742, Visits: 1,211 |
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| | | Forum Newbie
Group: Forum Members
Last Login: 11/7/2011 10:28:25 AM
Posts: 9, Visits: 15 |
| | I have had similar issues installing on a slightly different operating system, I did find that running an Adobe repair of the common components from Add/remove Programs on the client reset the AMS Licensing without any intervention though this does take time to complete |
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